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 I already sent payment. Why am I still being emailed that I need to pay?If you paid using a PayPal eCheck, our system will continue to email you until that check clears.... Views: 196 |
| Can I change my payment schedule? Yes, you can change from monthly payments to any other payment schedule. However, if you have... Views: 163 |
| How can I update my billing info? First go to the Helpdesk and then log in to your client area. There you will find "My... Views: 149 |
| How do I get the 30 day money back refund? We are so sorry to see you go, but we will honor the 30 day money back guarantee. Simply send a... Views: 154 |
| How do I make a payment? You should have received an invoice notice in your email. You can click the link at the bottom of... Views: 154 |
| I forgot my login information Request a password reminder here. Views: 162 |
| I need my payment invoices, how do I get them? Please visit https://helpdesk.graythought.com and log in. At the bottom of the screen you will... Views: 131 |
| Why am I being billed for my domain when I already pay monthly for it? Domains must be registered and paid for on a yearly basis. This is different from any monthly... Views: 155 |
| Why do I keep getting Invoice Overdue notices? We have not recieved payment from you, please contact us immediately to avoid an interuption in... Views: 173 |
